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A site everyone can use.
Accessibility

A site everyone can use.

Our commitment to digital and on-property accessibility.

The Zen Pacific Orlando is committed to a digital experience everyone can use, regardless of ability. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and to meet the Americans with Disabilities Act and similar standards. Improving accessibility is an ongoing effort, and we monitor the site continually.

Using this site

What you can do

  • Zoom to 200% without loss of content or function.
  • Navigate with a keyboard alone — move through links and buttons with Tab, and activate with Enter.
  • Use the site with a screen reader; images and controls carry descriptive text and labels.

Alternative formats

  • This notice and other information are available in alternative formats, including large print, on request — just contact us.

Our commitment

Perceivable

  • Text alternatives for images and media, a logical heading structure, and adjustable text size, so content can be perceived in more than one way.

Operable

  • Full keyboard operation — not mouse-only — with standard shortcuts in menus and controls.

Understandable

  • Clear, simple language, with sensible instructions and error messages.

Robust

The Zen Pacific Orlando

A 5-star luxury hotel 15 minutes from Walt Disney World, Universal Studios, and SeaWorld.

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Guest Services

My Personal ConciergeHotel PoliciesContact Us+1 (407) 917-9304guestrelations@zenpacorlando.com

Address

2875 S Orange Ave STE 500 #6020
Orlando, FL 32806

Front Desk

Open 24 hours

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  • Built and tested to work reliably across a range of browsers and assistive technologies, following WCAG best practice.

    • Ongoing monitoring

    How we maintain it

    • We test and review the site regularly, combining automated tools with manual checks.
    • We log and act on accessibility reports and requests, and track evolving standards and assistive technology.

    Accessibility at the hotel

    On property

    • Accessible rooms and facilities are available — roll-in showers, mobility-accessible features, and complimentary wheelchairs at the front desk.
    • See Policies for details, or contact our accessibility coordinator before arrival so we can prepare.

    Contact

    Get in touch

    • For help using the site, an alternative format, or to report a problem, contact accessibility@zenpacorlando.com (ext. 150).

    Need a hand?

    We're here to help.

    For help using the site, an alternative format, or to report a problem, our team is a message away.

    Contact us